Money Mentors  FAQ


Access your Orderly Payment of Debt Program (OPD) Online

In order to access your OPD information, you will need your OPD number (68xxxxx) and personal identification number (PIN) found on the letter mailed to you or given to you by your counsellor. 
If you do not have this information, please contact our office at 1-888-294-0076 ext 2.

You will have online access to:

  • Update your personal information
  • View Creditor payment history
  • View payments that have been posted to your account
  • View your monthly statement

24 hours a day, 7 days a week you will be able to access your account information.  This system is password protected and the data provided is encrypted to keep sensitive data from being accessed by unauthorized individuals.

Note: All payments received by Money Mentors are posted daily. Please allow 24 hours for your payment to appear on your Payment History.

To our clients who are using Internet Explorer 10

It has come to our attention that clients using the new Internet Explorer 10 have had viewing issues.  Internet Explorer 9 and earlier, Firefox, and Google Chrome do not have these issues.  To fix this problem in Internet Explorer 10, you will have to make an easy adjustment to the Compatibility View:



Telephone or On-Line Payments

♦ Take control of your payments.

♦ Set up weekly, bi-weekly, semi-monthly, or monthly payments from your chequing or savings account.

♦ Last minute changes to your payment are easier and less costly.

♦ Call your financial institution for assistance.


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